NYDJ RETURNS + EXCHANGES

Free Returns Policy:

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. NYDJ will issue a refund within 30 days of purchase in the form and amount tendered for the original transaction. All returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt and tags attached. Merchandise received after 30 days will only be accepted at our discretion for an online store credit.

We offer free return shipping on returns and exchanges. The return/exchange value is determined by the amount paid.

Please note: We do not accept returns on products that were not purchased via this website.

Free returns are applicable to domestic (US) orders only.

Easy Returns and Exchanges:

  1. Fill out the returns/exchange form included with your order, or print one here.
  2. Pack and seal your box securely, in the original package, if possible. Adhere the convenient pre-paid return shipping label included with your order to the package.
  3. Take your package to the carrier listed on the return label. Your return/exchange will be processed!

For assistance, please contact us at:
customerservice@shop.nydj.com
Local: 323.325.9856
Toll-Free: 800.407.6001

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