Privacy Policy

Effective Date 2011

Onestop Internet, Inc. ("Onestop") operates this Web site, pursuant to contractual agreements with NYDJ Apparel, LLC ("NYDJ"), the designer and manufacturer of products sold on this Web site. Onestop and NYDJ are not affiliates of one another and have no relationship with one another other than through these agreements. Both Onestop and NYDJ ("we" or "us") recognize that you care how information about you is used and shared. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this Web site. Please also review our Terms & Conditions which also govern your use of this Web site. Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Web site and, where applicable, through Onestop’s Customer Service Department in connection with the operation of this Web site, and do not necessarily reflect our practices with respect to information gathered through other Web sites that we operate or through other off-line means. If you have any questions or concerns regarding this Privacy Policy, you should contact Onestop’s Customer Service Department as indicated below.

What Information About Me Is Collected and Stored?

We collect and store information that you enter into this Web site or that you voluntarily provide to Onestop’s Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following personally identifiable information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations, and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have affirmatively opted not to receive promotional communications in connection with this Web site.

We collect and store certain other non-personally identifiable information automatically whenever you interact with this Web site. For example, we collect your IP address, browser information and reference site domain name every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.

Also, like many Web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies do not contain personally identifiable information. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Cookies are not used on this Web site to store your account information; this information is stored securely on this Web site's server. When you log in at this Web site with your username and password, we will assign you a “secure session id.” The server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of this Web site. Cookies are also used to track the identity of the Web site you visited immediately prior to visiting this Web site; otherwise, we do not track information about your use of other Web sites. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Web site. We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.

In addition to ordering products and services through this Web site, we may also offer you the opportunity to provide us with Submissions, Testimonials and Entries. When you furnish us with Submissions, Testimonials and Entries, we collect and store the information described above and the following additional policies apply:

If you send an email, idea, essay and/or other Submission to us through this Web site, in addition to collecting and storing the information described above, we may print that Submission, or an excerpt from it, on this Web site, or otherwise publish it, together with your first name and first letter of your last name, and partial location (city, state, and/or country) if you have provided such information. This Privacy Policy does not protect you when you send Submissions by e-mail to the Web site which contain business information, ideas, concepts or inventions. If you want to keep business information, ideas, concepts or inventions private or proprietary, do not send them in an e-mail as a Submission to us. We try to answer every e-mail in a timely manner, but are not always able to do so.
If you send a Testimonial to us through this Web site, in addition to collecting and storing the information described above, we may print that Testimonial, or an excerpt from it, on this Web site, or otherwise publish it, together only with your first name, the first letter of your last name, and partial location (city, state, and/or country).
E-mail Entries
If you send an e-mail Entry to us through this Web site, in addition to collecting and storing the information described above, we may disclose or otherwise publish your first name and first letter of your last name and partial location (city, state and/or country) and the kind of jeans won but will not reveal the size. Personally identifiable information collected by us from any Entry is not provided to outside parties except to our service vendors such as sweepstakes processors.

Is Information Collected From Children?

This Web site is not intended or directed to anyone under the age of 13. We do not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information to us. Visitors between the ages of 13 and 18 must obtain permission from their parents or guardians before using this Web site.

With Whom Do You Share Information?

We do not share with others, or sell or license to others, any personally identifiable information that you provide to us through this Web site or through Onestop’s Customer Service Department, except with your consent or as described in this Privacy Policy.

We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personally identifiable information to these third parties, but we authorize them to use this information only in connection with the services they perform.

We may release personally identifiable information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Onestop and/or NYDJ, or any of our respective affiliates, business partners, customers or others.

We may share non-personally identifiable information with our marketing partners, advertisers and others from time to time. Examples of such non-personally identifiable information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site. This information generally is shared in an aggregated form.

As with any business, it is possible that as our business develops, we might sell or buy other businesses or assets, including potentially other online retail operators. In such transactions, information about customers often is among the transferred assets. Accordingly, in the event that Onestop or NYDJ, or substantially all of either of our respective assets, are acquired by a third party, such information may be one of the transferred assets (unless the information was collected under a previous Privacy Policy that did not permit such disclosure). Under such circumstances, Onestop or NYDJ, as the case may be, would to the extent practicable require the acquiring party to follow the practices described in this Privacy Policy.

What Steps Are Taken To Keep Personally Identifiable Information Secure?

We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this Web site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personally identifiable information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact Onestop’s Customer Service Department.

How Can I Access, Correct and Update Personal Information?

You can access, correct and update certain personal information that you have provided to us by clicking on "Update Account" within the "My Account" area of this Web site.

Can I Indicate Whether or Not I Want To Receive Promotional Communications?

You will have an opportunity to change these selections by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you. Additionally, you may contact Onestop’s Customer Service Department or write to us at:

Onestop, 3040 E Ana St., Rancho Dominguez, CA 90221.

Please note that any request to be removed from such mailing lists may take up to one (1) week to become effective. Even if you are removed from any such list, if you order online, we will send you an email confirming your order and may need to contact you by phone, email, or regular mail if we have questions about your order.

What Happens When I Link To or From Another Web Site?

This Web site may contain links to Web sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other Web sites. We encourage you to be aware of when you leave this Web site and to read the privacy policies of each and every Web site that you visit.

If you have accessed this Web site through a link from certain of our advertising or marketing partners, this Web site may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed Web pages is collected by us, and our use of this information is governed by this Privacy Policy.

How Will I Be Informed About Changes Regarding This Privacy Policy?

If we make any material changes to this Privacy Policy, we will post a notice on this Web site notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this Web site periodically to see if any recent changes to this Privacy Policy have occurred.

free shipping, exchanges and returns

We also offer FREE ground return shipping on exchanges and provide a pre-paid return label to make returns and exchanges easy on our customers. We do not offer international shipping at this time. Currently, our shipping territories include the 50 United States and Washington, D.C. Once your package leaves our warehouse, you should receive it in about seven days with free ground shipping.

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